Privacy notice

Who is responsible for your information?

Traffic Roosters is responsible for the personal information described in this notice. You can contact us at contact@trafficroosters.digital or at 124 Richmond Road, Bristol.

Information we collect

If you use our enquiry form, we collect the name, email address, phone number, website address and message you choose to provide. Our hosting systems may also process technical information such as an IP address, browser details, request time and requested page for security and operational purposes.

How we use the information

• To respond to enquiries and discuss requested services.
• To take steps towards an agreement or provide services you request.
• To operate, secure and troubleshoot the website.
• To keep appropriate business and correspondence records.

We rely on steps requested before entering a contract, performance of a contract, legal obligations and our legitimate interests in responding to enquiries and operating a secure business website, as applicable.

Who receives the information?

Information may be processed by service providers that support our website hosting, email and business operations. We do not sell personal information. We may disclose information where required by law or where necessary to establish, exercise or defend legal rights.

International processing

Some technology providers may process information outside the United Kingdom. The production hosting, email and any measurement providers must be checked before launch so this notice can identify the relevant transfer arrangements accurately.

How long we keep it

Enquiries are kept only for as long as reasonably needed to respond, manage a potential or active client relationship, meet legal obligations and maintain necessary business records. Information that is no longer needed is deleted or anonymised.

Your rights

Depending on the circumstances, you may have rights to request access, correction, deletion, restriction or transfer of your personal information.

Your right to object: where we rely on legitimate interests, you can object to that processing. Contact us and explain the processing you are concerned about.

You may also complain to the UK Information Commissioner's Office. Contact us first if you would like us to address a concern.

Do you have to provide the information?

You are not legally required to send an enquiry. If you do not provide a name, contact method and enough information about the request, we may be unable to respond or discuss the requested service.

Cookies and measurement

Our cookie notice describes the current website setup. If analytics, advertising or other non-essential tracking is added, these notices and any required consent controls must be updated before that tracking is enabled.

Changes to this notice

We may update this page when the website, service providers or legal requirements change. The date at the top shows the latest published revision.